Privacy Policy

SJDAP (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. By using our website, you acknowledge and expressly consent to the terms of this Privacy Policy. We may collect personal information such as your name, email address, phone number, CNIC or other identification details (where required for verification/KYC purposes and any details you provide when making a donation or submitting a form. We also collect limited technical data such as your IP address, browser type, and website usage through cookies and analytics tools.

We use this information to process donations, issue receipts, respond to inquiries, share updates about our programs (with the option to opt out), improve our website, conduct identity verification and KYC checks, prevent fraud, and comply with legal obligations. We do not sell or rent your personal data. However, we may share information with trusted third-party service providers such as payment processors payment processors (including Habib Bank Limited), hosting services, and email platforms, and with verification/KYC service providers as well as with authorities when required by law.

All payments are processed securely through third-party providers including Habib Bank Limited, acting solely as a payment service provider, and we do not store your credit or debit card details. While we take reasonable administrative and technical measures to protect your information, we do not control and are not responsible for the security practices of third-party payment processors. No system can guarantee complete security. Our website may use cookies to enhance user experience and analyze traffic; you can control cookie settings through your browser.

We retain personal information only as long as necessary for operational and legal purposes including compliance with applicable laws of Pakistan. You may request access to, correction of, or deletion of your personal data and can opt out of communication at any time. Our website may include links to external sites, for which we are not responsible. Such third-party websites are governed by their own terms and privacy policies. We may update this Privacy Policy periodically, and any changes will be posted on this page.

If you have any questions, please contact us at donate@sjdap.org.

Donations made through the website are voluntary and are used to support our programs and initiatives. Payments are processed securely through third-party providers. Unless otherwise stated, donations are non-refundable except in cases of duplicate or erroneous transactions, as determined by SJDAP in its sole discretion).

Where applicable, users may be required to complete registration and verification (including KYC). Access credentials issued following such verification must be kept confidential, and users are responsible for all activity conducted through their accounts. SJDAP reserves the right to suspend or terminate access where misuse or non-compliance is identified.

While we strive to keep the website accurate and accessible, we do not guarantee that it will always be error-free, complete, or uninterrupted. SJDAP is not liable for any damage resulting from the use of, or inability to use, the website or any third-party services linked to it including payment processing services or delays in verification/KYC processes. We may include links to external websites for convenience, but we are not responsible for their content or practices.

We reserve the right to restrict or terminate access to users who violate these terms. These Terms of Use are governed by the laws of Pakistan and subject to the exclusive jurisdiction of the courts at Karachi. We may update these Terms at any time, and continued use of the website constitutes acceptance of any changes.